In the very few weeks since Justin Trudeau was elected leader of the Liberal Party of Canada, there have been some pretty big things going on. I guess the most obvious, and I mean IN YOUR FACE obvious is the launch millions of dollars worth of ‘attack ads’ by the Conservatives, and the launch of a million dollar ‘anti-attack’ ad by the Trudeau Liberals. We have all been treated to a phenomena that we have seen time and again. scads of
instant communications ‘experts’ opine on whether one ad or another is ‘working’, and arguing the finer points of negative vs positive. Are the Cons shooting themselves in the foot? Is Trudeau a ‘Mr. Positive’, safely inoculated against negative ads? The yardstick against which the relative merits are judged are voting intentions as revealed by public opinion polls, which in turn unleash lashings of commentary on the accuracy, and relative merits of polling methods and companies. While all of this is, to be sure, very exciting and certainly gives us all fodder for blogs and comments, I cannot recall seeing a single news article on the yardsticks and measures of success that actually matter.
The objective of the Liberal Party of Canada is to win a plurality of voters in a general election expected sometime in the fall of 2015. I think that it is universally acknowledged that the biggest obstacle to overcome is that the Liberal Party does not currently have the ground organisation, or the resources to achieve that objective. Visit the Liberal Party website, and you shall be greeted by a banner stating simply: “HOPE and HARD WORK”. That is a pretty tacit recognition that there is some way to go, else why the word HOPE? I will take a leap of faith, and assume that since Justin Trudeau, and the Liberal Party recognise they need to rebuild the Party, that they have a Plan to achieve that objective. It is not rocket science, and Trudeau’s team have proven that they know how to plan. It is about setting an objective, acquiring the resources to achieve that objective, and then effectively deploying those resources to achieve the objective.
I do not think there is much doubt that the resource which matter most. The resource from which all good things flow is a base of committed supporters. Money, skills, volunteer hours etc. It follows that building up this asset is the interim objective, and this is the yardstick against which success should be measured. I guess that the rising fortunes of the Liberal Party in opinion polls measuring voting intentions is not a bad thing. What I am having trouble with is in answering the question, ‘How does spending a million dollars on an Ad campaign help to build the supporter base of the Liberal Party?’
I have spent enough time marketing goods and services that I understand the importance of a brand. Basically, all those Mr. Positive adverts are a brand building exercise. But Holy Crap! A million dollars on building the brand? The fundamental issue I have with that is that building the brand does not leave any room for a ‘call to action’ in the ad campaign. It is all sizzle and no steak. You can argue that Trudeau has leveraged the brand building campaign, by twinning it with a call to action to support the exercise with donations. That is certainly a valid point. Over a two-week period, I saw many a call to action in facebook ads, and various keyword based ads online to donate funds to the Liberals for the Mr. Positive ads. The effectiveness of that parallel campaign is proven by the obvious metric. The Liberal Party raised about $1million over a two-week period. It is less obvious how effectively the Liberal Party has built the supporter base on which future success depends. For all those monetary resources expended, there has been very little in the way of calls to action to join, or Support the Liberal Party. I believe that the Liberals are playing their hand in a very disciplined and systematic way. I am thinking that the primary objective is going to come to the forefront over the coming months, and we shall see communications focused on calls to action that capitalise on the brand building campaign currently underway.
Trudeau is a wizard at gaining earned media. Earned media is at the discretion of journalists, editors, and the media in general. As such, it is very difficult to ensure an effective ‘call to action’ is included in published articles. Consequently, the focus of the earned media campaign is likely to be the continuous building the ‘Mr. Positive’ brand. We can hope, especially in online media channels, that the occasional ‘home run’ will be earned with links directly to Liberal, or Trudeau ‘landing pages’ intended to harvest supporter, donor, and volunteer names and email addresses. Those instances will be few and far between though. So earned media will probably focus on creating a positive environment for the ‘Hard work and Hope’ to take place in. Where the true objective will be achieved is on the paid media, and field organising fronts.
On the paid media side of things, the focus needs to be far more directly related to garnering the key resource, to whit recruiting supporters, voters, and building the volunteer base to make our EDA’s competitive. The reason is simple. Paid media is 100% at the discretion of the buyer. Connecting the message to the call to action is normally the entire purpose of a paid ad. This is the reason that I am bothered by the current $1million ad campaign. Delivering calls to action is EXPENSIVE, and every dollar spent on Mr. Positive ads, is one less dollar asking someone to join the Party, attend an EDA building event, sign a petition, or any of a myriad of useful and effective calls to action. Since future revenue streams are dependant upon a growing and ever more dedicated supporter base, the focus of the paid media campaign must shift to effective calls to action. That will directly grow the capacity of both the central Party campaign apparatus, and the local EDA supporter base.
On the field organising front, Justin Trudeau is a one man organising machine! I follow the news regularly, so every time I read a comment about Justin Trudeau missing in action in the House of Commons, a muted ‘Bwah ha ah’ rises from deep within. You see, rather than hanging out in the HOC standing in a futile exercise of voting against Government motions that will pass, Justin is out in the field stuffing the coffers and recruiting scads of supporters one EDA at a time. The Parliamentary reporters can fret away the days until Justin returns, which guarantees that his infrequent appearances on the Hill will be well attended. The result being solid national media coverage on themes more or less of his choosing (see ‘earned media wizard’ comment above). In the past week, Justin spent time in Labrador addressing and motivating supporters in the by-election contest currently underway. He showed up in Edmonton, meeting with Edmonton area EDA’s, and drawing hundreds of new supporters into the local Edmonton organisations. Then he moved on to Winnipeg, where he glad handed his way through the food court of a local mall, once again addressing crowds and drawing more people into the Liberal Party’s arms. The guy makes the Energiser Bunny look like a freakin dilettante! I am starting to believe that Trudeau can practically rebuild the Party all by his lonesome, but I am thinking that the Liberals have to do better than that. This is where you and I come into the picture. ‘HOPE and HARD WORK’ means exactly that. When Justin moves on to the next EDA, what he is leaving behind has to be organised, and welded into a campaign capable group that can win the next election. Liberalist is being steadily populated with new supporters across the nation. It is pretty important that there is a local connection for all those new supporters. Engaging with them and soliciting their time, money, and effort needs to be happening in every EDA, or the opportunity Trudeau has presented the Liberals will be lost. There is probably a two-year time frame in which we have to act. If we are to overcome the CPC, and growing NDP organisations, then Justin is absolutely bang on the money. From a basis of HOPE, it is up to you and I to put in the HARD WORK, and put the puck in the net in 338 ridings in 2015!